Knowledge & Answers

Clear answers to your common questions.

Find quick, transparent information about how we operate, how applications are evaluated, how funds are managed, and how you can get involved.

Contact & General Inquiries

You can check your application status online using your reference number. Visit our Check Status page and enter your unique reference code. You can also email support@thefriendsofgod.org with your reference number for assistance.

Processing Times: Applications are typically processed within 14–21 business days. You will receive email notifications at key stages of review.

To help us assist you quickly, please include:

  • Your full name and contact information
  • Application reference number (if applicable)
  • Clear description of your question or concern
  • Any relevant dates or deadlines

Our support team typically responds within 24–48 business hours.

Yes, but we strongly recommend scheduling an appointment first. Please contact us to schedule a visit so we can have the appropriate team member available.

Office Hours: Monday–Friday, 9:00 AM – 5:00 PM

Address: No 2, Abudu Close, Mayegun, Lekki, Lagos State, Nigeria

We welcome partnerships with organizations, corporations, and community groups. Please email info@thefriendsofgod.org with your organization's background and proposed collaborative scope. Our partnerships team will review and respond within 3–5 business days.

Application Process

Eligibility criteria vary by program but generally require:

  • Demonstrated need for assistance
  • Alignment with our foundation’s mission (education, health, urgent relief)
  • Completion of required identification and supporting documents
  • Residency within our served regions

Review our programs directory for specific pathway requirements.

The evaluation timeline proceeds as follows:

  • Initial Intake: 7–10 business days
  • Full Verification: 14–21 business days
  • Decision Notification: Sent by email within 5 business days of review completion
  • Disbursement: Scheduled upon verification

Typical documents include government-issued ID, proof of circumstance or financial need, and any program-specific documentation (such as admission letters or medical bills). Files should be uploaded as PDF or clear image scans.

Yes, if updates are needed within 48 hours of submission, please contact support@thefriendsofgod.org with your reference code. Once formal review has commenced, additional documentation may be requested directly by a case coordinator.

Donations & Funding

Donations are directed directly into programmatic assistance, community outreach, and essential administrative delivery. We document our allocations and audit results openly on our transparency page.

Yes. All successful contributions receive immediate electronic receipts and payment confirmations for record-keeping and tax filing purposes.

We support secure online debit and credit cards, bank transfers, Paystack for Nigerian Naira (NGN), and Stripe for international currencies (USD). Transactions are encrypted and processed by compliant payment partners.

Yes! You can donate directly to dedicated campaigns on our campaigns page, where raised amounts and milestones are updated in real time from verified transactions.

About Our Foundation

Our mission is to empower individuals and families facing hardship through structured education, healthcare, and economic development assistance—serving with compassion, fairness, and accountability.

The foundation is funded through individual donors, partner contributions, and philanthropic supporters. Operational governance is overseen by an executive board committed to clear ethics and regular audits.

We publish our principles, annual metrics, and operating guarantees openly. Beneficiaries track status through online portals, and donation tallies are computed directly from bank-verified transactions.

Programs & Impact

We coordinate ongoing pathways across education support, emergency relief, community healthcare drives, and skill development. Explore full details on our programs page.

We evaluate verified cases, track milestone completions, and collect direct beneficiary feedback. Verified case summaries are published on our stories page.

Volunteering & Service

You can review available volunteer tracks and submit an application on our volunteer page or check requirements in the volunteer guidelines.

Yes, selected roles in digital media, administration, communications, and research can be performed remotely, alongside our field outreach teams.

Still have questions?

We are here to help.

If your specific inquiry is not covered here, our team is happy to assist you directly via phone, email or online enquiry.